Reference

Legal clarity before your account opens

Our Legal page puts your account terms, privacy rights, cookie use, wallet checks and India access rules in one place before you open an account with mantrishop.

India law appliesAccount termsPrivacy rightsWallet record checks
mantrishop Legal clarity before your account opens
LEGAL HELP

Reach us for legal account matters

Legal questions should reach the team that can check account records, payment trails and policy requests together.

Legal email Send account terms, privacy or withdrawal document questions through our legal email path.
Live chat handoff Use chat when you need the right contact route for a legal account issue.
Document request If we ask for proof, upload it only through the account area we specify.
DATA CARE

How we handle legal data requests

Legal handling is part of how we run the account, wallet and access flow. We collect only what is needed for identity checks, payment matching, fraud prevention, dispute…

Data we collect

We may collect your name, mobile number, email, location signals, login records and masked payment references.

Cookie use

Cookies support session login, language choice, device recognition and fraud checks.

Account security

We may block suspicious logins, request fresh verification or pause withdrawals while ownership is checked.

Retention period

Some records must be kept after closure for tax, dispute, fraud prevention and legal reporting reasons.

Change requests

You can ask us to correct spelling errors, update contact details or change inaccurate account data.

Legal contact

For privacy rights, data access or law-related account questions, contact us through the named legal path.

Legal questions before you join

Before you open an account, read these common legal points about access, records, privacy and wallet checks. They explain how we treat requests, why verification may be needed and what happens if local rules affect availability. If your situation is specific, contact us with your account details and we will answer through the proper channel.

Your account is subject to our terms, privacy rules, payment record checks and applicable local law. Access depends on where you are in India and is available only where local law permits.

We may ask for proof to confirm ownership, match UPI, Paytm or PhonePe receipts, handle withdrawal checks or meet legal duties. We never need your PIN, password or full private wallet credentials.

Yes, you can request the account data we hold, subject to legal and security checks. We may verify your identity first so private records are not sent to the wrong person.

Cookies help with login sessions, device checks and security alerts. You can manage browser settings, but some account functions may need basic cookies to keep access safe and properly recorded.

If local law does not permit access where you are, we may restrict registration, login, wallet actions or certain content. Existing account matters can still be handled through the legal contact path.

Send a correction request through support or the legal contact route. We may ask for matching proof before changing names, mobile numbers, payment references or details linked to withdrawal history.

We keep records only as needed for account operation, disputes, fraud prevention, tax duties and legal requests. When those reasons no longer apply, we remove or reduce the data where allowed.